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Terms of Service

Last updated: 4 January 2026

1. Introduction

Welcome to Beyex. These Terms of Service ("Terms") govern your use of our website at beyex.com and the 3D virtual tour services ("Services") provided by Beyex Ltd, a company registered in England and Wales.

By accessing our website or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

2. Services

Beyex provides professional 3D virtual tour and digital twin services, including:

  • On-site 3D scanning and photography of properties
  • Processing and creation of immersive virtual tours
  • Hosting and delivery of digital twin experiences
  • Integration support for embedding tours on third-party websites

3. Pricing and Payment

Pricing is based on property size and complexity. All prices quoted are in British Pounds (GBP) and are exclusive of VAT where applicable.

We accept payments via:

  • PayPal
  • Stripe (credit/debit cards)
  • Bank transfer (for invoiced amounts)

Payment terms will be agreed upon before work commences. A deposit may be required for larger projects.

4. Cancellation and Refund Policy

Full Refund: You are entitled to a full refund if you cancel your booking before the scheduled property scan takes place.

No Refund: Once the property scanning has commenced, no refunds will be provided as the work involves time, travel, and equipment costs that cannot be recovered.

To cancel a booking, please contact us at [email protected] or call +44 7836 405319.

5. Intellectual Property

Upon full payment, you will receive a license to use the virtual tour for your intended purposes. Beyex retains copyright over the underlying technology, processes, and methodologies used to create the tours.

You may not resell, redistribute, or sublicense the virtual tour without prior written consent from Beyex.

6. Your Responsibilities

When using our Services, you agree to:

  • Provide accurate information about your property
  • Ensure lawful access to the property for scanning
  • Obtain any necessary permissions from property owners or tenants
  • Not use the Services for any unlawful purpose

7. Limitation of Liability

To the maximum extent permitted by law, Beyex Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.

Our total liability for any claim arising from these Terms or our Services shall not exceed the amount you paid for the specific Service giving rise to the claim.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Dispute Resolution

In the event of any dispute, we encourage you to contact us first at [email protected] to seek an amicable resolution. If a resolution cannot be reached, disputes may be referred to mediation before court proceedings.

11. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our Services after changes constitutes acceptance of the revised Terms.

12. Contact Us

If you have any questions about these Terms, please contact us:

Beyex Ltd

8 Kielder

Washington

United Kingdom

NE38 0NW

Email: [email protected]

Phone: +44 7836 405319

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